What Participants Will Learn in 2 Days
Day 1: Digital Business Operations Foundations
- Understanding how modern digital businesses operate
- Professional business communication and workplace etiquette
- Email management, scheduling, and productivity systems
- Introduction to virtual and executive assistance
- Customer service and customer relationship management (CRM)
- Lead generation and basic sales support techniques
- Using AI tools such as ChatGPT to improve productivity and efficiency
Day 2: Digital Growth & Business Tools
- Social media marketing fundamentals
- Content creation and brand communication
- Introduction to digital marketing and online customer acquisition
- E-commerce operations and online store management basics
- Business automation and workflow optimization
- Practical use of Canva, Google Workspace, and project management tools
- Real-world business operations case study and team exercise
Tools Participants Will Explore
- Google Workspace (Docs, Sheets, Gmail, Calendar)
- ChatGPT and AI productivity tools
- Canva
- Trello or Asana
- HubSpot CRM
- Shopify and WooCommerce (Introduction)
- Zoom and Slack
Outcome
By the end of the crash course, participants will understand the core functions of digital business operations and gain practical skills they can immediately apply in business, freelancing, remote work, or entry-level professional roles.
Pathway to the Full Program
The 2-Day Digital Business Operations Crash Course serves as an introduction to the full Digital Business Operations Program.
Participants who wish to gain deeper expertise and hands-on experience can choose to continue into the full-time program, where they will receive comprehensive training in Business Operations, Virtual Assistance, Sales, Digital Marketing, E-commerce, AI Automation, and real-world internship projects.
This progression allows learners to build on the foundation gained during the crash course and develop the advanced skills required for professional and remote career opportunities.
